Privacy Policy

Introduction

At Roamvik ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our gaming platform ("Platform"). This policy applies to all users of Roamvik.

Important Note - No Financial Information

Information We Collect

Personal Information

We may collect the following types of personal information:

• Age Verification Data: Information to verify you are 18 years or older
• Basic Contact Information: If you contact us for support (email address, name)
• Account Information: Username, basic profile information (if account creation is offered)
• Communication Records: Messages sent through our contact forms or support channels

Technical Information

We automatically collect certain technical information when you use our Platform:

• Device Information: Device type, operating system, browser type and version
• Usage Data: Pages visited, time spent on platform, game interactions
• Log Data: IP address, access times, referring URLs
• Cookie Data: Information stored through cookies and similar technologies
• Performance Data: Game performance metrics, error reports

Game-Related Information

• Game Progress: Virtual currency balances, game achievements, progress data
• Gameplay Statistics: Games played, session duration, preferences
• Social Interactions: Communications with other players (if applicable)

How We Use Your Information

Primary Uses:

• Platform Operation: To provide and maintain our gaming platform
• Age Verification: To ensure compliance with 18+ age requirements
• Customer Support: To respond to inquiries and provide technical support
• Platform Improvement: To analyze usage and improve our games and features
• Security: To monitor for fraud, abuse, and security threats
• Legal Compliance: To comply with applicable laws and regulations

Marketing and Analytics:

• Platform Analytics: To understand user behavior and platform performance
• Marketing Communications: To provide updates about our platform (with consent)
• Advertising Optimization: To improve our advertising and reach appropriate audiences
• Content Personalization: To customize gaming experience based on preferences

Information Sharing and Disclosure

We Do Not Sell Personal Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Limited Sharing Scenarios:

• Service Providers: Trusted third-party services that help us operate our platform (hosting, analytics, support)
• Legal Requirements: When required by law, court order, or government request
• Safety and Security: To protect our users, platform, or public safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• Consent: When you explicitly consent to information sharing

Cookies and Tracking Technologies

Types of Cookies We Use:

• Essential Cookies: Required for platform functionality and security
• Performance Cookies: Help us understand how users interact with our platform
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Provide insights into platform usage and performance

Third-Party Tracking:

• Google Analytics: For website analytics and user behavior insights
• Advertising Platforms: For advertising optimization and audience measurement
• Social Media: For social sharing features and analytics

You can control cookies through your browser settings. Please note that disabling certain cookies may affect platform functionality.

Data Security and Protection

Security Measures:

• Encryption: Data transmission is protected using SSL/TLS encryption
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Updates: Security systems are regularly updated and monitored
• Incident Response: Procedures in place for responding to security incidents
• Data Minimization: We collect only the information necessary for platform operation

Data Retention:

• Account Data: Retained while your account is active
• Technical Data: Retained for operational and analytical purposes (typically 2-3 years)
• Support Communications: Retained for reasonable period to provide ongoing support
• Legal Requirements: Some data may be retained longer if required by law

Your Privacy Rights

User Rights:

• Access: Request information about data we collect and store
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain uses of your information
• Consent Withdrawal: Withdraw consent for optional data processing

How to Exercise Your Rights:

To exercise your privacy rights, please contact us through our Contact Us page. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Children's Privacy

Our platform is not intended for children under 18 years of age.

• We do not knowingly collect personal information from children under 18
• Age verification is required before accessing our platform
• If we discover we have collected information from a child under 18, we will delete it immediately
• Parents or guardians who believe their child has provided information to us should contact us immediately

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Certification schemes
• Other legally recognized transfer mechanisms

Advertising and Marketing

Our Advertising Practices:

• Truthful Advertising: All advertising claims are accurate and substantiated
• Clear Disclosures: Advertising clearly identifies our platform as entertainment
• Age-Appropriate: Marketing is not directed at individuals under 18
• Platform Compliance: Advertising complies with Google Ads, Facebook, and other platform policies
• No Misleading Claims: We do not make false claims about winning real money or prizes

Marketing Communications:

• We may send you updates about our platform and games
• You can opt out of marketing communications at any time
• We respect your communication preferences
• Transactional communications (support, security) may still be sent

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:

• We will post the updated policy on this page
• We will update the "Effective Date" at the top of this policy
• For significant changes, we may provide additional notice
• Your continued use of the platform constitutes acceptance of the updated policy

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our Contact Us page.

Data Protection Officer

For specific privacy-related inquiries, you may contact our data protection team through our contact form, clearly marking your inquiry as "Privacy Related."